Full Time Customer Service

1 week ago


Sydney, New South Wales, Australia Telstra Full time
Employment Type

Permanent

Closing Date

11 Jan :59pm

Job Title

Full Time Customer Service & Sales Consultant SYDNEY ICON

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.

You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.


Job Description:

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered.

And this is where YOU come in, by playing your part in helping our customers connect:
faster, better, and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you

Some of the specifics

  • Telstra Store Sydney Icon 89 King Street, SYDNEY CBD New South Wales 2000
  • Casual, Part Time & Full Time Positions Available
  • Part Time 25 hours per week
  • Full Time hours per week, Tuesday to Saturday Roster
  • Store Hours: Monday, Tuesday, Wednesday, Thursday 9:00 19:00, Friday 10:00 16:00, Saturday 9:00 17:00, Sunday 10:00 17:00
Duties

  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers.
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards
Skills and experience

  • Experience in a customer facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills

Benefits:

  • Variety of flexible working arrangements available including casual, part time or fulltime positions dependent on your needs
  • 25% Off Telstra Products & Services
  • 16 Weeks Paid Parental Leave
  • Appreciate Rewards Program
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits
How to apply

  • We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
  • We're committed to building a diverse and inclusive workforce. To enable everyone to participate, we've developed an 'All Roles Flex' policy to consider flexible ways of working for every role. To learn more, visit


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