Customer Service Officer

2 weeks ago

Adelaide Region SA, Australia Elgas LIMITED Full time
Elgas LIMITED

Customer Service Officer
Adelaide (SA), Australia | req12374

What you will enjoy doing

  • You will be a main point of contact with customers (residential and commercial), and be responsible for; establishing accounts, customer enquiries, processing orders and payments, advising customers on usage and delivery, selling, arranging installation of appliances and managing debtors
  • You will ensure all administrative aspects of customer transactions, including filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions
  • Responsible for dealing with suppliers, processing creditor invoices, scheduling changes, stock level records and appliance stock takes
  • You will also assist other branches in times of overflow.
Support other functions within your branch, monitoring and reporting to your manager on market and competitor activity, sales leads, feedback on marketing activities

  • In addition, you will follow all Branch Standard Operating Procedures and comply with all responsibilities under the Delegation of Authority (DOA) guidelines.
Participate in relevant training and performance management as directed by Management

  • Adhere to Company policies including Health and Safety, Drug and Alcohol Policy and ensure at all times, to maintain a safe working environment

What makes you great

  • You have previous Customer Service and administrative / clerical experience
  • High level of verbal and written communication is required in this role with the ability to and work to deadlines suit your profile.
  • You possess the ability to liaise and consult with clients and staff with a focus on customer service.
  • Additionally, you have sound computing skills, particularly accurate data entry.
  • Demonstrated initiative and organizational skills, and flexibility to work in a team environment with autonomy.

Why you will love working with us
Are you looking for challenges? We face them every day and we know we grow by mastering them.

Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives.

One thing is for sure - while we love working with our customers, there is no compromise on being compliant.

We do business with our customers with integrity.

What we offer you
At Linde, the sky is not the limit.

If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.

Be Linde. Be Limitless.


Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group.

We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

Have we inspired you? Lets talk about it
So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

In order to apply, you must have full work rights in Australia.


Elgas acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.

The company is committed to technologies and products that unite the goals of customer value and sustainable development.

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