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Reception/admin
3 months ago
Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home.
Our Vision is to provide quality of care and excellence in all we do to put residents first through living our values of Compassion, Dignity, Quality, and Respect.
About the RoleAs a Receptionist you will be the front face of the home, meeting and greeting visitors and attending to enquiries over the phone.
You will have a friendly and approachable manner, be flexible and adaptable, as well as be able to work in a fast paced environment.
This is a full time position working Monday to Friday 9am to 5pm.Responsibilities:
- Health screening visitors and staff
- Answering phones and directing enquiries to the relevant person
- Managing resident movements
- Interaction with residents and families
- General administration tasks including data entry, scanning and filing
- Maintaining front office presentation
- Reception and/ or administration experience in aged care
- Excellent communication and customer service skills
- Strong time management and problem solving skills
- Demonstrate compassion and empathy towards residents, families and staff
- Excellent presentation with a positive and mature attitude
- Current police check (or willing to obtain)
- Vaccination certificate
- Reliable
- A supportive team environment
- Attractive hourly rate
- Confidential access to our Employee Assistance Program