Program Facilitator

1 week ago

Melbourne, Victoria, Australia CREATE Foundation Full time

Position Title:
Program Facilitator

Reports to:
State Program and Engagement Coordinator***
Location:North Melbourne, VIC

Status:
Fixed Term until 31/01/2024

Salary:
SCHADS Award Level 4.1 + Superannuation + Salary Sacrifice

Hours: 22.8 hours per week (Fixed Term)

Position Statement

Primary Purpose of the role of Program Facilitator

  • Assist in the preparation for CREATE programs and activities and assist in program delivery to children and
young people with a care experience.

  • Assist in collecting evaluations from children and young people about the programs and activities they have
attended.

CREATE activities and events to facilitate their voice.

  • Maintain accurate records of contact and communication with children and young people.
  • Actively engage the OOHC sector (government, case workers, NGO's etc) to promote membership of
clubCREATE to source new members, and update children and young people's contact details.

  • Maintain accurate details of program participation of children and young people on the ClubCREATE database.
  • Source children and young people for opportunities to have a voice, for example, to deliver presentations,
attend meetings, sit on panels, be a part of interview panels and so forth as required.

  • To assist with general administration and office duties (this may include collecting data, answering phones,
compiling mail-outs, distributing invitations and taking RSVPs etc.).

Position Context and specific job requirements:
The Program Facilitator position is focused on assisting to prepare and run activities and programs for children and
young people.

knowledge of the issues facing children and young people with a care experience coupled with highly developed
communication and interpersonal skills.

**Position Description
**Key Responsibilities
**1. Relationship Management

  • Develop and maintain culturally sensitive and appropriate relationships with children and young people that
  • Communicate effectively with children and young people to ensure they are connected to CREATE, informed
and supported to have a voice.

  • Maintain positive relationships with the OOHC sector and agencies.
  • Abide by organisational policies and CREATE's Core Principles.
  • Communicate effectively with children and young people.
  • Work collaboratively with colleagues.
  • Maintain a positive work culture and operate in a culturally safe manner.
**2. Data and Reporting

  • Take responsibility for collecting and recording accurate data, facilitating young people's engagement with
completing evaluations and collecting evaluations, answering phone calls, admin duties,

  • Take responsibility for data cleaning for the clubCREATE database, and return to senders, and any other tasks
required by the State Program and Engagement Coordinator.

  • Update program information on the clubCREATE database
  • Any other task assigned by CREATE management or State Program and Engagement Coordinator.
**3. Program(s) Delivery
**- Assist to prepare for, and deliver programs and activities as required.

**Key Relationships

Internal:

  • State Program and Engagement Coordinator
  • Engagement and Administration Facilitator/s

External:

  • Children and young people in care
  • Department responsible for child safety/protection
  • OutofHome care sector partners and agencies
**Organisational Citizenship and Teamwork

  • Demonstrate an active, dedicated commitment to the CREATE Mission, Vision and Core Principles.
  • Abide by organisational policies, guidelines and practice guides.
  • Actively seek to understand, represent and support CREATE's vision, strategic direction and company position
- to all stakeholders, internally and externally.
  • Ensure a high level of confidentiality and integrity; liaise with stakeholders in a professional, respectful and

- constructive manner.
  • Actively contribute to an environment of personal and physical safety for all staff, visitors and young people
(incorporating company guidelines including Workplace Health and Safety, discrimination and harassment,
etc).

  • Participate in national CREATE initiatives, projects and events.****Key Result Areas
  • Effectively delivery events/activities and programs according to organisational training manuals.
  • Demonstrated ability to work in a culturally sensitive and inclusive manner and respectfully engage with
children and young people in care including those from all cultures those from first nations backgrounds

  • Effectively adhere to and facilitate Child Safe Standards and ensuring that a trauma informed approach to
engagement with children and young people is employed.

  • Effectively communicate with children and young people.
  • Accurate recording of data, and effective data cleansing and return to senders.
  • Accurate recording of programmatic activity on clubCREATE.
  • Contribute to a positive organisational culture.
**Selection Criteria
**Key Criteria
**You MUST address the below Selection Criteria

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