Senior Branch Manager

2 weeks ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

Do more, dream more, become more. Welcome to Bendigo.

About us

We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

About the role

The Senior Branch Manager is a pivotal leadership role within the Community Bank team, critical to the building of a strong, inclusive, dynamic and productive local Community Bank business being commercially focussed and community spirited. Accountable for multiple Community Bank branches delivering tailored financial solutions for our customers.

This role has significant people, commercial and operational responsibility and accountabilities that will contribute and ensure a sustainable, commercially viable local Community Bank. This requires active management of the company profit and loss, cost to income ratio and overall growth.

Participation in your local community initiatives is an expectation of the position where travel, weekend work or work out of hours may be required on occasion.

This position is located at Paradise Point Community Bank. The role is FULL TIME. The roster is 76 hours per fortnight.

Key responsibilities include:

Build and execute an effective strategic plan for your area across multi customer channels Read and interpret financial reports to effectively manage the branch costs and income to achieve operating profit growth Collaborate with branch leaders to establish an effective sales operating rhythm to achieve set targets and grow business performance Establish and nurture business networks to build the branch profile in your local community and create an effective referrer network Listen and learn from formal and informal customer feedback to continue to build and improve our connection with our customers Embed operational and risk management practices through regular and clear communication on requirements

About you

Proven experience to build a strategic plan for the market Strong communication skills to deliver clear branch expectations Proven sales leadership through implementing strategy to drive business Strong relationship management with ability to effectively network and engage with your community and partners People leadership with the ability to develop, coach and manage staff performance Understanding of financial management, business acumen and risk framework Experience with successfully leading teams across multiple sites would be desirable Ability to analyse and understand financial reports and statements Effective and influential presentation and public speaking skills
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