Ecommerce Coordinator

Support the set up and delivery of campaigns, product & promotions across 2x internal websites.

Daily & weekly reporting against forecast & prior years with a focus on optimising the site experience to boost conversion, basket size, units per transaction, revenue and enhance customer experience across Australia and New Zealand.

_What to expect from the role_

• Responsible for the set up and testing of campaigns and promotions, including scheduling website banners, content, terms and conditions and relevant merchandising etc.
• Set up of all content including homepages, campaign pages and PLP pages.
• Merchandising support including technical elements such as sorting rules, navigation updates and onsite search.
• Support in driving trade performance and new initiatives with third party tools
• Responsible for online trade tasks such as product optimisation and merchandising
• Ensure product, price and content is accurately represented and optimised for the customer journey
• Assisting with copy writing across web copy, product descriptions and collection pages as required
• Adaptation of global guidelines to fit local assortment (on estore)
• Ensure local policy pages are accurate and store finder information is up to date
• UAT and launch of any new Digital features or initiatives
• Work closely with Trading peers to ensure each campaign is planned ahead of, and executed on time.
• High level of competence with Microsoft Office, particularly Excel
• Support the ongoing development of website to improve UX and UI.
• Support daily/weekly reporting with finding actionable insights to increase UPT, CVR, AOV & revenue initiatives
• Support the eCommerce team with adhoc requests
• BAU tasks or when assigned
• KPI's: % campaigns launched on time and Conversion Rate
• Computer skills: Proficient in Microsoft Excel, Salesforce Commerce Cloud, Adobe Analytics, CMS systems.
• Bachelor's Degree in Marketing, Business, Communications or 13 years equivalent combination of experience and education accepted
• High attention to detail & process improvement skills
• Ability to collaborate crossfunctionally
• Excellent problem solving skills
• Ability to multitask and work to tight deadlines

Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

• Office relocation
• North Sydney (August)
• 60% off staff discount on all Pandora products
• Hybrid working model
• Team 'diamond days' to connect outside of the office
• Growth opportunities and career planning
• Subsidised comprehensive healthcare cover with BUPA
• Novated leasing
• LinkedIn learning
• Generous STIP bonus
• A day off on your birthday
• Comprehensive individual wellness support
• Charitable donation matching

About Pandora
The largest jewellery company in the world, we give a voice to millions of people's loves every day.

We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 600 employees in retail.

We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.

Our people

Our global workforce is made up of over 33,000 passionate people who, in 2023, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy.

The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.

As we continue to grow, we also continue to invest in our talent. We're looking for people who share our values and can help us bring our ambitions to life.
- *If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*_

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