Dispatch Clerk

Are looking for new opportunities in a dynamic and collaborative team environment?

• Do you have a customer service and administration background?
• Do you enjoy building a supportive culture that empowers others?

If you have a positive 'can do' attitude, proactive approach to learning, and continuous improvement mindset, then this role could be a complimentary for you

WHO WE ARE
Essential is an Australian-owned flavour house, with operations in both Australia and Vietnam.

Established in 1989 as a family-owned business, Essential is now into the second generation of Nielsen management and continues to cherish the family values entrenched by the founder John.

Located in Carrum Downs, Victoria, our facility is purpose-built to our requirements and to further expand our capabilities in local and international markets.

Our business continues to strengthen and grow after 30 years with our focus on partnering with our clients to develop new, unique, and ever-evolving flavours and product solutions.

Picture the time when you were a child, savouring the tastes that came with eating your favourite food. These recollections are what drive us to be part of creating "Future Memories."

WHY WORK FOR US?
We are passionate about what we do and are guided by our core values:

• _We are our _
  community_

- _We put the _
WOW_ _into the mix_
- _We are _
trusted_ _to create_
- _We think beyond our _
borders_
- _We are _
solution _focused_
- _We _
share_ _the love_

We have a strong sense of team and supportive culture.

We focused on delivering the best products and service for our customers, and we also make time to celebrate our achievements and share our successes.

Our story still has many pages to be written and we are now seeking a
Dispatch Clerkto support our Supply Chain team in the delivery of flavour solutions to our customers in a socially ethical, responsible, and sustainable way.

YOUR SKILLS AND QUALIFICATIONS
To be a complimentary fit for this role you will have:

• Attention to detail
• Strong customer service focus
• Attention to detail
• Solid time management skills
• Sound written and verbal communications.
• Ability to solve issues and know when to escalate appropriately.
• Selfmotivated and resourceful; demonstrates initiative
• Ability to work autonomously as well as in a team environment.
• Positive attitude.
• Strong work ethic.
• Punctual and reliable
• Ability to work under pressure and meet deadlines.
• Microsoft office suite of programs

YOUR ROLE
You will be key support to the Supply Chain Manager in organising all tasks relating to dispatch and production processes

Some key tasks include:

• Organise, coordinate and process customer deliveries, including invoicing and preparing relevant documentation for customers and suppliers.
• Process stock adjustments as directed by the Supply Chain Manager. Complete the works order packs daily.
• Daily close out of the works orders and recording of batch adjustments.
• Administration of raw material batch adjustments
• Record production times in systems
• Liaise with customers on missing and/or late freight issues.
• Selecting the most effective freight costs for the relevant delivery.
• Reporting on outstanding sales dispatch report.
• Undertake other relevant tasks relating to dispatch & administration tasks.

*Note: This is an entry level administration position.
- *Applicants must be eligible to work full time in Australia._

Job Types:
Full-time, Graduate

Salary:
From $48,000.00 per year

Benefits:

• Professional development assistance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus

Ability to commute/relocate:

• Carrum Downs,

VIC:
Reliably commute or planning to relocate before starting work (required)

Education:

• High School (Year 12) (preferred)

Experience:

• Customer service: 2 years (preferred)

Work Authorisation:

• Australia (required)

Expected Start Date: 20/03/2023

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