Group Operations Manager Nsw/act

2 weeks ago

Rouse Hill, New South Wales, Australia Metcash Full time
About the role

A great opportunity has arisen in our Hudson Mitre10 network in NSW/ACT as Group Operations Manager.


Working with our General Manager Paul Whitaker, this position based in Rouse Hill (negotiable), will involve travel to some regional locations and provides a unique opportunity to join our rapidly growing business in this key role.

What we can offer you

  • Hybrid working flexibility is in our DNA, so we blend working from anywhere with time in the office, and flexible arrangements to suit your needs
  • An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge Exposure to variety of retail operations providing ability to expanding your industry knowledge
  • Competitive salary package which will be negotiated based on experience. The base package does include a tool of trade vehicle with a potential to earn a yearly bonus, based on performance.
  • Mitre10 places a huge emphasis on succession planning, career development, training and cross divisional opportunities making this a fantastic career in joining one of our expanding and exciting brands, in a fundamental role.
What you will be doing


Reporting to Paul Whitaker General Manager - NSW/ACT you will be responsible for providing leadership to the area to maximise sales, minimise costs and create an environment that promotes individual growth and development for our employees, as well as safety being part of our day to day culture.

What you will bring

As a senior leader you will have previous multisite leadership experience.

You are a leader who believes that developing the skills, knowledge and behaviours of your team is critical to success.

Your attention to detail in critical data analysis and understanding of stock flow principles will feed our pipeline and control costs.

Having a passion for outstanding customer service outcomes will see you deliver sales targets and KPI's which you will have the ability to influence amongst your stores.

Your demonstrated ability to inspire and energise teams to be the "best store in town" will deliver sustained results through continual improvement.

About Us

Mitre 10 is the 'Mighty Helpful' independent hardware store - Proudly Local, Helping Locals. Formed in 1959 when eight independent trade operators came together to form a buying cooperative.


Today the Mitre 10 group is Australia's largest independent home improvement and hardware wholesaler to the industry and supports an iconic independent and local network of over 700 Mitre 10 hardware operators.

Mitre 10 has been providing millions of homeowners with solutions to their home improvement projects for over 50 years. We are part of local communities throughout the country with many of our stores located in regional Australia.


From the very beginning, Trade has underpinned Mitre 10's growth and to this day remains at the very core of our business.

The Mitre 10 trade customers include some of the country's national residential builders through to the local handyman - with the right service and products to help tradies get in, get out and get on with it.

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