Current jobs related to Hotel Front Office Manager - Adelaide city centre, South Australia - Hotel Grand Chancellor Adelaide

  • Hotel Operations Manager

    7 days ago

    Adelaide, South Australia Accor Hotels Full time

    About Raffles UdaipurA serene oasis in the heart of India, Raffles Udaipur offers a tranquil escape for discerning travelers. Our 21-acre private island is a haven of lush greenery, perfect for rejuvenation and discovery.Job SummaryWe are seeking an experienced Front Office professional to lead our team and deliver exceptional guest experiences. As a key...

  • Hotel Operations Manager

    2 weeks ago

    Adelaide, South Australia Accor Apartments & Realty Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Accor Apartments & Realty. As an Assistant Manager, you will play a key role in leading the Front Office Team and creating unforgettable guest experiences.Key ResponsibilitiesLead the Front Office Team: Guide and motivate the team to deliver exceptional...

  • Night Manager

    2 weeks ago

    Adelaide, South Australia Minor Hotels Full time

    Job SummaryWe are seeking an experienced and professional Night Manager to join our team at Minor Hotels. As a Night Manager, you will be responsible for ensuring the smooth operation of our hotel's front office during night shifts.Key ResponsibilitiesGuest Arrivals and Departures: Conduct guest arrivals and departures in a timely and efficient manner,...

  • Front Office Coordinator

    2 weeks ago

    Adelaide, South Australia Workforce Australia for Individuals Full time

    We are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Vibe Hotel Adelaide. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, managing administrative tasks, and providing local knowledge and recommendations.Key Responsibilities:Provide warm and...

  • Hotel Operations Manager

    4 days ago

    Adelaide, South Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels & ResortsStamford Hotels & Resorts is a leading hospitality group with a portfolio of luxury premium hotels in Australia. Our mission is to provide exceptional guest experiences and to be a preferred employer in the industry.Job Title: Hotel ManagerWe are seeking an experienced Hotel Manager to join our team at Stamford Plaza Adelaide....

  • Hotel Operations Manager

    2 weeks ago

    Adelaide, South Australia Accor Apartments & Realty Full time

    Job SummaryNestled in the heart of a bustling city, our luxurious hotel offers a unique blend of comfort and convenience. Our on-site restaurant and bar provide a sophisticated dining experience, while our state-of-the-art conference facilities cater to a wide range of business travelers.Key ResponsibilitiesLead the Front Office Team in delivering...

  • Front Office Receptionist

    2 weeks ago

    Adelaide, South Australia TFE Hotels group Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Vibe Hotel Adelaide. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Act as the...

  • Hotel Ambassador

    2 weeks ago

    Adelaide, South Australia Marriott International Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Hotel Ambassador. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.Key Responsibilities:Be the face of the hotel, engaging and inspiring...

  • Hotel Services Ambassador

    1 week ago

    Adelaide, South Australia Hotel Indigo Full time

    {"title": "Hotel Services Ambassador", "content": "Be a Part of Our Neighborhood TeamAt Hotel Indigo, we're looking for a Hotel Services Ambassador to join our team. As a key member of our neighborhood team, you'll be responsible for delivering exceptional guest experiences and making every stay unforgettable.Key Responsibilities:Provide seamless...

  • Hotel Operations Manager

    2 days ago

    Adelaide, South Australia Everi Pty Full time

    About the RoleA unique opportunity has arisen to join the esteemed Stamford Plaza Adelaide as a Hotel Manager, reporting to the Area General Manager, Adelaide.This role would suit a professional business leader with a proven track record in hotel management, seeking a new challenge or looking to relocate to South Australia.The successful candidate will have...

  • Front Desk Supervisor

    7 days ago

    Adelaide, South Australia Hilton Worldwide, Inc. Full time

    Job Title: Front Desk SupervisorAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Adelaide. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of Front Desk staff, and ensuring the smooth operation of the front desk during your assigned...

  • Front Desk Associate

    2 weeks ago

    Adelaide, South Australia IBIS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at IBIS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Services: Greet and check-in guests, handle room assignments,...

  • Front Office Team Leader

    1 week ago

    Adelaide, South Australia Wyndham Destinations Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Front Office Team Leader to join our team at TRYP by Wyndham Pulteney Street Adelaide. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesManage the day-to-day operations...

  • Hotel Ambassador

    2 weeks ago

    Adelaide, South Australia Marriott Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Guest Experience Expert to join our team at the Adelaide Marriott Hotel. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel is a welcoming and memorable destination for all who visit.Key...

  • Neighborhood Ambassador

    2 weeks ago

    Adelaide, South Australia Hotel Indigo Full time

    About the RoleWe are seeking a highly skilled and customer-focused Neighborhood Ambassador to join our team at Hotel Indigo Adelaide Markets. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Key...

  • Housekeeping Supervisor

    2 weeks ago

    Adelaide, South Australia SOFITEL Full time

    About the RoleWe are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Sofitel Adelaide. As a key member of our housekeeping department, you will be responsible for leading and overseeing daily operations, ensuring adherence to high standards of cleanliness and service excellence.Key ResponsibilitiesLead and motivate a...

  • Front Desk Team Lead

    2 weeks ago

    Adelaide, South Australia Hilton Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hilton Hotels. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front desk staff, and ensuring the smooth operation of the front desk during your assigned shift.Key ResponsibilitiesGuest...

  • Front Desk Associate

    2 days ago

    Adelaide, South Australia AccorHotel Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AccorHotel. As a key member of our Front Office department, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Provide warm and welcoming...

  • Front Desk Associate

    2 weeks ago

    Adelaide, South Australia IBIS Full time

    Job Title: Front Desk AssociateJob Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at IBIS. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and efficient...

  • Front Desk Associate

    2 weeks ago

    Adelaide, South Australia Accor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Accor. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key Responsibilities:Guest Check-in/Check-out: Assist guests...

Hotel Front Office Manager

3 months ago

Adelaide city centre, South Australia Hotel Grand Chancellor Adelaide Full time

A New Year brings fresh starts, new opportunities and exciting changes.

In saying this, last year we decided to close the chapter on our search in finding love. aahhh sorry we mean, our Front Office Manager, for a few reasons. The main being is that at the Hotel Grand Chancellor we pride ourselves on finding unique individuals who will bring something different to our company. Another is that we seek individuals who are energised, who challenge the norm of "it's always been done this way" and who are not afraid to fail by thinking outside the box. We just couldn't find the right person in our search and we are hoping the right person for us is out there.somewheresomeone who is searching for love. Haha just kidding But seriously, if you love the industry and you want somewhere you can shine then this may be the opportunity you are looking for in the New Year.

Due to an internal promotion, we have the rare opportunity available for a Front Office Manager to join our incredible team As our previous FOM is still with us, he is more than happy to pass on his knowledge, experience, tips and tricks to give you a head start
We are committed to our team members and believe our team members are our greatest asset.

We are seeking a leader who is committed, dedicated and organised with outstanding leadership skills to ensure the success of all Front Office operations.


About you:

  • Passionate about achieving an above standard level of guest satisfaction.
  • Exceptional and proven leadership skills (Headsup.... we will be asking you how you have achieved this in your previous positions during your interview process).
  • Proven outstanding organisational skills.
  • Excellent written and verbal communication skills.
  • Extensive experience in Front Office.
  • An inspirational, motivated and positive attitude.
  • Relevant local experience and full working rights.

Your responsibilities however, not limited to:

  • Management of all front office team members including, providing support to ensure the most successful onboarding experience, provide continuous support and training to keep your team engaged and motivated.
  • Ensure that all team members are aware of all current hotel policies and procedures.
  • Successful implementation of practices to retain and attract a high functioning team culture.
  • Manage and handle all guest feedback in an efficient and courteous manner and follow through to make sure they are resolved above a satisfactory level.
  • Ensure all team members guest service is above satisfactory to ensure our guests are receiving consistent and exceptional service.
  • Ensure all departments SOP's, checklists are up to date and adhered to.
  • Ensure all key performance indicators including revenue generation (Average Room Rate, Occupancy), Expense (Per Available Room, Per Occupied Room, Percentage %), Labour cost per operating department, budget profit targets are achieved.
  • Review all financial reports including, flash reports, adjustments, voids, reversals, discrepancy reports are actioned and followed up.

What you will receive from us:

  • Exceptional industry leaders who will value your hard work and commitment.
  • Ongoing training and support.
  • Create opportunities for career development.
  • Competitive salary with great work perks.
  • Staff meals whilst on shift.
  • Staff car parking.
  • Food & Beverage discounts.
  • Accommodation discount.
  • Uniform and dry cleaning of business suits used for work.
  • Reimbursement for mobile phone.
This position is being offered on a permanent full-time basis. Let us know why you believe you will be the right fit by submitting your cover letter and resume.

Your interest will be treated in the strictest of confidence. For any confidential conversations please contact our Human Resources Manager directly on