At Your Service Agent

2 weeks ago

Melbourne, Victoria, Australia Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location Element Melbourne Richmond, 588 Swan Street, Melbourne, VICTORIA, Australia

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

- ***:

  • Operate telephone switchboard, process guest requests for wakeup calls, and connecting and directing calls to the appropriate extension.
  • Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
  • Provide information to guests about room features, property amenities, and local areas of interest.
  • May process room service orders, answer questions on menu selection and record transactions in pointofsale system. Assist guests with accessing internet and guestroom entertainment.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Comply with quality assurance expectations and standards.
- .Perform other reasonable job duties as requested by Supervisors.

  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive.

Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life.

Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element.

We help our guests live life away as they do at home, no matter how long they stay.

If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.

  • At Your Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, AustraliaSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a...

  • Agent-at Your Service

    2 weeks ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;...

  • Customer Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Intercruises Shoreside & Port Services Full time

    Customer Service Agent - Cruise Terminal MelbourneLocation: Melbourne, AustraliaBusiness Sector: Intercruises Shoreside & Port ServicesContract Terms: Casual/Seasonal (hourly rate)Do you want to work with world famous cruise lines such as Disney Cruise Lines, Virgin Voyages, Silversea Cruises, Azamara Club Cruises?Intercruises Shoreside & Port Services are...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Hilton Full time

    Guest Service AgentThis position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Mantra on Little Bourke Full time

    A 4.5 star hotel in the heart of Melbourne, Mantra on Little Bourke offers plush accommodation ranging from Studios to 2 bedroom self-contained apartments. Its facilities are first class and includes an a la carte restaurant and 24 hour room service, while Its location allows quick access to transport links, boutique shopping, famous eat streets and lots of...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia The Cullen Full time

    Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary. This boutique Art Series Hotel, The Cullen in the heart of Prahran is home to a team of hospitality...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Pan Pacific Hotels Group Full time

    AustraliaPan Pacific MelbourneRoomsJob Grade:Full-TimePan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates five hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Shadow Play by Peppers Full time

    Shadow Play by Peppers is inclusive of one and two bedroom apartments with floor to ceiling windows and contemporary décor. Housed within the hotel is a cocktail bar come suit tailoring service and an enclosed garden space on the top floor, featuring a freestanding fireplace and commanding bayside views. An exclusive rooftop entertainment area boasts two...

  • Guest Services Agent

    2 weeks ago

    Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    SummaryAbout Hyatt PlaceHyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.About the RoleAs Guest Services Agent - Hyatt...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Oakwood Premier Melbourne Full time

    The CompanyOakwood Worldwide is a global brand and has owned and operated hotels and apartments internationally for over 20 years. Oakwood Premier Melbourne is the perfect choice of accommodation for those who seek indulgence and style. The impressive property offers our guests state-of-art technologies combined with all the amenities and services of luxury...

  • Guest Service Agent

    4 weeks ago

    Melbourne, Victoria, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time

    This position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Hilton Full time

    This position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time

    This position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Hilton Hotels Full time

    JOB DESCRIPTIONThis position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen Street Hilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious...

  • Guest Service Agent

    4 weeks ago

    Melbourne, Victoria, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time

    This position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Wyndham Destinations Full time

    We Put the World on Vacation: At Travel + Leisure Co, our mission is simple:to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a...

  • Field Agent

    2 weeks ago

    Melbourne, Victoria, Australia JamesValé Recruitment Full time

    Job DescriptionJoin a cohesive team of young professionals, where comprehensive training will be provided.Gain insights from a vibrant team with a supportive and customer-centric ethos.Offering a compensation package ranging from $100,000 to $120,000 annually in a subcontracting capacity.About the Company...The organization has a rich history spanning over...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Courtyard by Marriott Full time

    Job Description:Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementCourtyard by Marriott Melbourne Flagstaff Gardens is seeking a dedicated and passionate Guest Service...

  • Buyer Agent

    2 weeks ago

    Melbourne, Victoria, Australia Spring Professional Full time

    Seeking a real estate sales in Eastern Suburbs with around 1 year of experience who wants to unlock your full potential and become the best agent Do you want to mentor and train by a national awarding agent? Are you looking to fasttrack your career but feeling stuck in your current agency? Are you a salesdriven person but requires more room to put your goals...

  • Service Express Agent

    2 weeks ago

    Melbourne, Victoria, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin...