Ndis Housing Development Manager

1 week ago

Surrey Hills, Victoria, Australia ONCALL Group Australia Full time
2/660 Canterbury Road, Surrey Hills, VIC, Australia, 3127
Full time


ONCALL Group Australia is a Quality Certified and highly regarded Registered provider in the Disability and Child, Youth & Family sectors.

We have a 17 year track-record of commitment to quality support and to enhancing the wellbeing of our clients, and are currently on a strong national growth trajectory.


Accommodation is a key component of our service offering, and this newly vacant role sits within the Accommodation Services team; reporting to the Executive Manager of Accommodation Services.

The NDIS Housing Development Manager will be responsible for managing vacancies across existing facilities, as well as establishing new accommodation services sites in partnership with external SDA providers.

This will include the identification, assessment, selection and transition of NDIS participants (our clients) into new or existing housing options.


You can expect:

Responsibility for developing, implementing, and reporting on the SLO Growth Plan, ensuring alignment with ONCALL's Strategic Growth Plan and agreed timelines and targets
To be building effective and collaborative relationships with key SDA providers and referrers
To implement a Vacancy Management process for individual vacancies, and an Afterhours Service capacity that meets the needs of issues escalation and resolution
Leadership responsibility that ensures the team is performing to a high standard, and that all governance, documentation, and reporting standards are met
To deliver comprehensive monthly reports addressing expenditure and financial tracking, incident reporting, staffing, continuous improvement; and potential business development opportunities

We will value:

  • Tertiary qualifications in Disability or a related sector, ideally with postgraduate studies in a business related field
  • Strong working experience within the Specialist Disability Accommodation and NDIS sectors
  • Complex problemsolving and organisational skills, combined with exceptional attention to detail; balanced with "big picture" thinking
  • Highly developed communication and interpersonal skills, typified by effective stakeholder engagement and effective negotiation and advocacy
  • Experience advocating an "active support" model, based on a personcentred and individualised support model
Does this sound like the role for you?

ONCALL Group Australia is a Child Safe organisation, committed to Zero Tolerance to Abuse in care.

We take seriously our responsibility to ensure the safety and well-being of all vulnerable children, young people and adults living with disabilities; who we support.

All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.

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