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Quality Analyst

3 months ago


Melbourne, Victoria, Australia Tata Communications Full time
Job Family Descriptor

Responsibilities:

  • Develop quality score cards and dashboards
  • Get the processes reviewed & approved from customer stakeholders
  • Determine quality Audit % based on individual scores
  • Prepare Work Instructions for quality audits
  • Identify opportunities of quality improvement
  • Facilitate CSI initiatives
  • Assess data quality and integrity among various tools and systems"

Skills required:

4-6 years of experience in Telecom domain covering process design, consultancy & improvements. Six Sigma, eTOM (BPF), ITIL certified

Experience in quality control process in Telecom assurance domain.

Managers / Supervisors / Team Leaders


As a person with responsibilities for the management of employees you are expected to provide leadership and support to workers in understanding and meeting work health and safety policies and procedures.

Staff


As a worker you play an important role in helping keep the workplace safe and operating within the workplace health and safety standards.