Service Specialist

2 weeks ago

Sydney, New South Wales, Australia Suncorp Group Full time

Brisbane OR Sydney OR Melbourne

Unique opportunity to join a leading Insurer using the Momentum delivery model Hands on role, working with state-of-the-art technology Collaborative and supportive team environment, hybrid working

We're never just satisfied with how things are – because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler and better for our customers and each other.

About the role:

This service specialist role is responsible for Suncorp's Collaboration technologies, primarily Audio Visual / Video Conferencing and is focused on governing IT Managed Service Providers to deliver best in class, end-to-end operations and run database services, through governance, reporting and continuous service improvement initiatives.

You will have previous experience with Cisco VC administration including O365 and Teams administration and have solid written/verbal communication skills. Experience working with off-shore partners/MSP providers would be beneficial.

This is a fantastic opportunity to work with state of the art technology which plays a crucial role to the business, with one of Australia's leading Insurance companies.

What you'll do:

​Ensure the availability and health of Audio Visual & Video conferencing systems and services. Govern IT Partners to deliver best in class services, through Governance, Reporting and Continuous Service Improvement. Ensure adherence to Build to Run framework enabling a fast pace of change and transition into production. Provide support for the environments during a critical incident which may occur outside of business hours Managing Managed Service Provider staff and ensure data is up to date including but not limited to learning and access. Reducing technical debt to improve availability and overall costs of maintenance and Managed Service Provider contracts. Develop end-to-end monitoring, alerting and automation to enable proactive operations and self-healing capabilities. Supporting the identification and remediation of complex problems. Utilising technical knowledge and skills to influence priorities, initiatives, roadmaps, enhancements and improvements. Work closely with Platform teams to understand dependencies that may impact the successful delivery of projects.

What you'll bring:

Three years Cisco VC administration (or equivalent) experience in a medium to large organisation (mandatory) eg O365, Teams administration Demonstrated experience in configuring, maintaining, and troubleshooting Cisco video conferencing and audio-visual equipment. Proven capability in setting up, operating, and troubleshooting a variety of AV equipment and systems, including microphones, speakers, video monitors and related technology. Working in the financial/insurance industry would be beneficial Strong attention to detail, good communication skills and a team-player with a flexible mind-set

What we can offer you:

Discounts and offers on a range of retail favourite stores as well as banking and insurance products. A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

About Suncorp Group:

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose – to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.

At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn't look the same as others.

If this opportunity sounds like the challenge you have been looking for, please apply online today.

At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.

  • Atlassian Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-370840IndustryITSalaryper hour - Min: AUD 130 - Max: AUD 150Location: Sydney/ Brisbane / Canberra- Duration: Initially until 30th June x 12 months extension We are seeking an Atlassian Specialist to undertake operational, service delivery and administration tasks for Atlassian products. The Atlassian Specialist should have a...

  • Draftsperson Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Mechanical Drafting SpecialistWe are seeking an experienced Mechanical Drafting Specialist to join our clients team.All Applicants must be Australian/New Zealand Citizens OR Permanent Residents.Location: MascotAbout the company: Our client, a leading infrastructure, service, and operations business, is now investing heavily in its organisation and has a...

  • Technical Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-371137IndustryITSalaryper hour - Min: AUD 120 - Max: AUD 150Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA.- Contract: 12 months with 2x 12 months extensions.- Eligibility: Australian citizenship and Baseline security clearance required.- Working Arrangement: Hybrid working Arrangement- About the opportunity:Seeking Technical...

  • Draftsperson Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Fire Building Services Drafting SpecialistAll applicants must be Australian/New Zealand Citizens OR Permanent Residents - With full working rights in Australia.About the company: Our client, a leading infrastructure, service, and operations business, is now investing heavily in its organisation and has a large portfolio of exciting capital engineering...

  • Service Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Lifestyle Solutions Full time

    Jobs - Job Details - Service Specialist - Child and Family Services - Sydney.Service Specialist - Child and Family Services - Sydney. Apply now Job no: Employment type: Full Time Permanent Location: Sydney Categories: Child & Family Services Service Specialist - Child and Family ServicesBaulkham Hills based with travel required to services across the Sydney...

  • Marketing Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Hannas Contracting Service Pty Ltd Full time

    Marketing SpecialistLocation: Sydney, AustraliaEmployment Type: Full TimeIndustry: MarketingSeeking an experienced Marketing SpecialistSalary: $74,000 per annum + superannuationJoin Hannas Contracting Service Pty Ltd in SydneyHannas Contracting Service Pty Ltd, a privately owned property and civil infrastructure company, is committed to excellence,...

  • Training Specialist

    3 weeks ago

    Sydney, New South Wales, Australia NSW Government -Service NSW Full time

    Training SpecialistGrade: Service NSW Grade 7/8Location: Locations flexible across NSW with hybrid working arrangementsRole Type: Temporay & Ongoing Talent Pool The Service NSW Training team are looking to create a Talent Pool for future Training Specialist opportunities. Talent Pools are active for 18 months._About Service NSWService NSW is the leader in...

  • Customer Service Specialist

    3 weeks ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    PERSOLKELLY are in partnership with our client based in Moorebank looking for an experienced Customer Service Specialist. Due to expansion, the team are now looking for an experienced Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams.PERSOLKELLY are in...

  • Service Line Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Cognizant Full time

    What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...

  • Customer Service Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank Full time

    REQ200265 Customer Service Specialist (Merchant Fulfilment)Business Banking Operations is responsible for the fulfilment, settlement and servicing of Commercial Lending products for the Group. The team support Business, Private and Institutional Banking colleagues in delivering exceptional service to a wide-range of customers including: small businesses,...

  • Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Customer Service Specialist - Incident Response Customer Service Specialist - Incident Response Westpac Banking Corporation Sydney, Australia Customer Service Specialist - Incident Response Westpac Banking Corporation Sydney, Australia Posted 3 days ago Permanent Competitive Customer Service Specialist - Incident Response Job DescriptionUnique Entry...

  • Medical Services Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Viatris Full time

    Medical Services Specialist page is loaded Medical Services Specialist Postuler locations Sydney, New South Wales, Australia time type Temps plein posted on Offre publiée il y a 9 jours job requisition id R Viatris Pty LtdChez Viatris, nous envisageons la santé non pas telle qu'elle est mais telle qu'elle devrait être. Nous agissons avec courage et notre...

  • Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia PERSOLKELLY Full time

    Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This...

  • Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Suncorp Group Limited Full time

    Take the next step. Be part of something bigger at Suncorp.Sorry, we can't provide additional information about this job right now.Are you an experienced banking consultant ready to take the next step in your career? Apply today to join our Loganholme branch as a Senior Consultant. Permanent full time.Join us at Suncorp Bank as a Home Lending Data Scientist,...

  • Customer Service Specialists

    3 weeks ago

    Sydney, New South Wales, Australia Lotus People Full time

    Work full-time hours Mon to Fri, with no weekend work required:6 months Fixed Term Contract, hybrid working:- CBD office location, WHV welcome to apply:$70,000 + superTHE COMPANYLotus People are very excited to be working with a leading automotive organisation. This agile and innovative company has won multiple awards and expanded their operations across...

  • Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Customer Service SpecialistDo Work That Matters.CommBank's Home Buying Operations business is looking for Customer Service Specialist to join our Certifications team. Sitting within the Chief Operations Office (COO), Certifications is a team of dedicated professionals ensuring our customers home loans are settled and funded on-time and kept updated...

  • Service Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia HOBAN Recruitment Full time

    A highly regarded Australian privately owned company providing a wide range of specialist medical equipment and consumables to the health care industry. Our client is a recognized market leader in several product categories which are widely used throughout Australia & New ZealandWe are looking for a Service Support Specialist to join this team This is a...

  • Customer Service Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Masimo Full time

    Job Summary:The primary responsibilities of this role include timely and organised logistics management of stock deliveries, stock shipments, stock warehousing, and to facilitate the customer product repairs process, liaising with Customers and the Masimo Technical Services team. This position will support the country manager with office administration...

  • Medical Services Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Behavior ACC Services Corp Full time

    Company Overview: At VIATRIS, we envision healthcare not as it is but as it should be. We act courageously and are uniquely positioned to provide stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier lives at every stage through access to high-quality trusted medicines, sustainable operations, innovative...

  • Gis Specialist

    3 weeks ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    GIS Specialist Employment Type: Ongoing Location(s): Bathurst or Sydney (Remote work available by negotiation within NSW) Salary Range: The package includes a base salary range of $ 106,025 to $ 117,363plus employer's contribution to superannuation and annual leave loadingThe OrganisationSpatial Services is an Agency within the NSW Department of Customer...