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2 x People Services Support Officer

4 months ago

Melbourne, Australia Randstad Australia Full time

The Opportunity

Due to growth, my client is currently seeking 2 x People Services - Support staff to join the team on a temporary contract up until December 2024 based in Bourke St, Melbourne. Please note the company will be relocating to Richmond in July

This position will be partnering with the P&C team to help drive meaningful change whilst also performing BA activities across Service Transition & Optimisation

  • If you are a candidate that is 2-3 years into your HR career and seeking a new opportunity, please apply here
  • 3 days working from the office, 2 days from home
  • Immediate commencement for the right candidate

    About your new role

    • Undertaking analysis of request and case management data to identify opportunities for knowledge optimisation
    • Partner with Service Owners on updating and creating knowledge at content (at times this may mean creating content, other times it may be reviewing service owner content or also holding discovery sessions and taking information shared and producing content for sign off)
    • Supporting knowledge governance, quality control, templates, review practices and publishing (both internal knowledge for our P&C teams and our business / employee knowledge)
    • Gathering, validating and documenting business requirements as it relates to Service optimisation and knowledge
    • Supporting transition activities such as training team members, change impact planning etc

      Benefits

      • Work with an iconic Australian brand
      • 3 days working in the office, 2 days from home
      • Immediate commencement for the right person, contract up until December 2024 with the possibility of an extension

        Please apply directly by clicking apply now and submitting your resume in word format

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        skills

        hr, administration, people, culture, change, administrator, support, human resources

        qualifications

        • -

          education

          Secondary School/High School