Business Analyst

2 weeks ago

Brisbane, Australia Robert Walters Full time

  • Opportunity to lead transformational technology systems projects
  • Work in a supportive environment that values collaboration and understanding
  • Chance to make significant contributions to service performance, productivity, and customer experience

Our client is seeking a highly skilled and experienced Technical Business Analyst to join their dynamic team. This role offers an exciting opportunity to lead the analysis of business processes and procedures across various units, identifying systems and processes to increase service productivity, quality, and customer experience. The successful candidate will have the chance to work in a supportive environment that values collaboration, commitment, and understanding. This role is perfect for someone who thrives on challenges and is passionate about technology solutions and business improvement.

What you'll do:

As a Technical Business Analyst, you will play a pivotal role in transforming our client's business processes. You will be responsible for leading the analysis of business processes across various units, identifying opportunities for improvement, documenting requirements for technology solutions, researching potential solutions, developing detailed business cases, managing projects effectively, and engaging stakeholders collaboratively. Your work will directly impact service performance, productivity, and customer experience.

  • Lead the review of business processes through observation, facilitation, documentation, analysis, and re-engineering of existing and future business processes and systems.
  • Document business requirements for technology solutions that meet business needs and align with service area and corporate strategies.
  • Research business and technology solutions to enhance service performance, productivity, and customer experience.
  • Develop detailed business cases for recommended solutions for investment decision making.
  • Provide expert project management. Lead and manage the implementation of complex solutions for effective change management.
  • Lead collaborative stakeholder engagement and manage business change to ensure positive engagement.


What you bring:

The ideal candidate for this Technical Business Analyst role brings substantial experience leading transformational technology systems projects in complex environments. You have proven your ability to identify future business benefits from improvements through your extensive experience in business analysis. Your collaborative nature has been demonstrated through your work with diverse stakeholders to document and analyse business practices. Your interpersonal skills are highly developed, allowing you to interact effectively with all levels within an organisation. Lastly, you bring an understanding of various methodologies used in delivering complex projects.

  • Substantial experience leading transformational technology systems projects in a complex environment throughout the project lifecycle.
  • Experience in business analysis demonstrating achievement in identifying future business benefits from improvements.
  • Significant experience working collaboratively with stakeholders to document and analyse business practices.
  • Highly developed interpersonal skills demonstrated by achievement in interacting effectively with diverse range of stakeholders.
  • Understanding and experience applying business improvement methodologies in the delivery of complex projects.
  • Experience with TechnologyOne


What sets this company apart:

Our client is renowned for their commitment to creating a supportive and inclusive work environment. They value collaboration, understanding, and commitment, fostering a culture where everyone feels valued and heard. They are dedicated to providing their employees with opportunities for professional growth and development, ensuring that they are always at the forefront of their industry. This is an organisation that truly values its people, making it a fantastic place to grow your career.

What's next:

If you're ready to take on this exciting role and make a real impact, don't hesitate

Apply today by clicking on the link

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