Customer Service Representative

4 weeks ago

Toowoomba, Australia Randstad Australia Full time

Client Services Consultants - Insurance Services

  • 12 Month Contract - Located in heart Toowoomba
  • Pay: $34.58 per hour + super
  • Make a difference with one of Australia's leading rural insurers

    Position Overview:

    We are thrilled to announce multiple openings for Client Service Consultants on a 12-month contract in Toowoomba. In this position, you will play a pivotal role in supporting both internal and external customers across various insurance products, while providing top-tier customer service and making a difference in the local communities.

    Desirable attributes:

    • Proficient in navigating various systems and platforms simultaneously with confidence
    • Capable of decision-making while adhering to business guidelines and processes
    • Strong skills in building rapport, active listening, and communication
    • Demonstrated capacity to work independently, exercise initiative, and maintain attention to detail
    • Resilient in handling challenges and adapting to changing situations
    • Familiarity with underwriting and product knowledge (preferred but not required)
    • Knowledge of the general insurance industry (preferred but not required)

      Minimum requirements:

      • 2-3 years experience within a similar role.

        For a confidential discussion about this or any other business support opportunities in Queensland feel free to contact me directly ebony.wall@randstad.com.au or www.linkedin.com/in/ebonywall/ with your updated CV. NB. Must be Aust Citizen or P.R.

        At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


        experience

        2 years

        skills

        insurance consultant, pet insurance, insurance, call center, admin, administration, receptionist, consultant, sales, customer service officer, customer service, insurance, health insurance, team leader, insurance consultant, motor claims, insurance,

        qualifications

        • High School Certificate

          education

          Secondary School/High School

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