Cloud Support Engineer

3 weeks ago

Brisbane, Australia Randstad Australia Remote Work Freelance Full time

Randstad Digital are looking for a Cloud Support Engineer Looking for an experienced Cloud Support Engineer for a 6-month contract, with the opportunity to extend. This role is looking for someone that is customer oriented and able to quickly understand and adhere to organisational policy, procedures and security requirements for supporting and maintaining cloud solutions. The ideal candidate would have previous experience in maintaining, managing, and providing support to customers to resolve cloud related technical issues.

Experience and Essential Skills

  • 2-3 years hands on experience delivering cloud infrastructure solutions and supporting Microsoft Azure and Amazon Web Services cloud platforms (IaaS, PaaS, SaaS)
  • Knowledge and experience supporting and managing cloud networking (VNET, VPC, Express Route, Direct connect, VPN & etc)
  • Experience supporting Microsoft Entra ID and cloud Identity knowledge & experience (Entra ID, AWS IAM, federated authentication)
  • Good knowledge of scripting and automation (PowerShell, python, C# etc.)
  • Knowledge of cloud monitoring and related tools
  • Experience and knowledge of ITIL processors.
  • Ability to work under pressure and deal with multiple competing priorities
  • Experience using Service Now to manage support requests would be advantageous.
  • Knowledge and experience in cloud security
  • Ability to learn new technology and acquire skills rapidly
  • Excellent communication skills and experience interacting with stakeholders, vendors and customers.
  • Background in infrastructure management, windows OS, DNS, DHCP

    Desired Skills

    • Support experience in Microsoft Entra ID, Identity federation AWS IAM, IAM Identity Centre
    • Hands-on experience in supporting following cloud technologies:
    • Azure SQL, Azure SQL managed instances, Azure Synapse Analytics, Azure App Services, Azure functions, Azure load balancer, Azure backup, Azure data factory, Azure blob storage, Azure log analytics, Azure app insights, Azure VMs, Azure Machine Learning, Azure Open AI, Azure Kubernetes. Power BI, Power Apps, Power Automate, dataverse.
    • Amazon s3, RDS, EC2, Lambda, API gateway, ELB, AWS storage gateway, SQS, SNS, AWS Connect, AWS IAM Identity Centre, CloudTrail, CloudWatch, cloud formation

      Interested? Apply Now

      Click âApply Nowâ or send your updated CV to chloe.thornton@randstaddigital.com.au.

      At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


      skills

      Azure, AWS, Cloud Networking

      qualifications

      • Relevant Qualifications

        education

        Bachelor Degree

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