Learning and Communications Systems Administrator

3 weeks ago

Queensland, Australia Flight Centre Alumni Full time

 

About the Opportunity

The Learning and Communications Admin Support role will manage the day-to-day operations of a variety of global People and Culture business systems, ensuring system access, system availability and user support. You will perform regular system maintenance tasks including user management, system updates and troubleshooting, working with the business owners of the systems, coordinating with external vendors or our internal teams for technical support where needed.

You will also liaise with suppliers and stakeholders to manage relevant contracts. set up new users on licenses and provide administrative support on tools and manage our license database.  The role also provide technical support and assistance to global users, including troubleshooting hardware and software issues, resolving problems, and addressing enquiries related to the relevant systems and applications. This may involve remote support for users located in different geographical locations. 

Other expectations include updating users on new features and changes, delivering training for users, maintaining and updating user guides and providing suggestions for business improvement in the use of relevant systems.  The role also requires the generation of regular reports on trends identified, system usage, compliance completion to relevant stakeholders. 

This is a growth role with opportunity to step into the L&D or Internal Communications areas and provides the opportunity to stay abreast of emerging technologies, industry trends and best practices in global system administration.

 

 

You'll be perfect for the role if you have:

 

  • Strong knowledge of systems software and operating systems, particularly Sharepoint/MS Systems
  • Solid knowledge of processes and tools utilized for system management, problem reporting, change management and support tools
  • Excellent technical trouble shooting skills
  • Excellent interpersonal and client service skills
  • MS Systems/Internal Comms or learning certification/s or background 

 

What you'll enjoy:  
  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
  • Development: individualised Learning & Development pathway options
  • Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Flexibility: Monday to Friday week, business hours with flexible/hybrid options
  • Brightness of Future: career opportunities in a network of brands and businesses across the globe - we promote from within  
  • Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to 24/7 internal gym
  • Mental Health: support and Employee Assistance Program for staff and family
  • Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024)  
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
  • Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

 

 

We value you

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you  

Irreverence. Ownership. Egalitarianism.  

  • Systems Support Specialist

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

    About the Opportunity The Systems Support team is responsible for all aspects of support and incident management for business critical systems used by Flight Centre Supply teams and our Selling Partners globally. As a Systems Support team member you will be responsible for the day-to-day support and issue management of production applications and...

  • Payroll Systems Specialist

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      We have an opportunity for an experienced Payroll Systems Specialist to join our Payroll team. We are looking for someone who is energetic, keen to embrace change, has a strong work ethic, exceptional customer service, strong attention to detail, and problem-solving skills. The primary objective of this role is to assist and support Payroll systems and...

  • Administration Officer

    1 week ago

    Rockhampton Queensland, Australia Bolton Clarke Full time

    Enjoy a fulfilling, flexible work environment within the convenience of your local area, as you celebrate and assist older Australians to live well and positively. You'll be supported by a passionate team of people dedicated to delivering excellent standards of care.Based in our Rockhampton Office , the Administration Officer will be responsible for a wide...

  • Unified Communication Engineer

    1 month ago

    Queensland, Australia Flight Centre Alumni Full time

      Hello, Hej, 你好, Salut!   At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel! The Senior Engineer role in our Enterprise Technology Services - Unified Communications team will play a...

  • Unified Communication Engineer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      Hello, Hej, 你好, Salut!   At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel! The Senior Engineer role in our Enterprise Technology Services - Unified Communications team will play a...

  • L3 Engineer

    1 month ago

    Queensland, Australia Flight Centre Alumni Full time

    Hello, Hej, 你好, Salut! At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!  As the Level 3 Engineer you'll facilitate the technical build and support of Telephony and Contact Centre...

  • L3 Engineer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

    Hello, Hej, 你好, Salut! At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!  As the Level 3 Engineer you'll facilitate the technical build and support of Telephony and Contact Centre...

  • SAP Associate Technology Consultant

    3 weeks ago

    Queensland, Australia SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • SAP Associate Technology Consultant

    4 weeks ago

    Queensland, Australia SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Marketing Cloud MarTech Developer

    1 month ago

    Queensland, Australia Flight Centre Alumni Full time

      As a Marketing Cloud Developer, you'll be the maestro behind orchestrating and fine-tuning our Marketing Cloud platform to cater to the diverse needs of our global marketing teams. Your role involves teaming up with various departments to craft, execute, and refine marketing solutions that elevate our brand experience. This includes streamlining...

  • Marketing Cloud MarTech Developer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      As a Marketing Cloud Developer, you'll be the maestro behind orchestrating and fine-tuning our Marketing Cloud platform to cater to the diverse needs of our global marketing teams. Your role involves teaming up with various departments to craft, execute, and refine marketing solutions that elevate our brand experience. This includes streamlining...

  • Global Internal Brand Communications Manager

    2 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      In this role you will play an instrumental part in devising a "next generation" approach to how we communicate our corporate brand news internally. The successful candidate will be improving our existing methods while also identifying and developing fresh and new ways of delivering to our people. In this Global role you will lead the development,...

  • Accounts Payable Officer

    4 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination expert and hand-selected the best inclusions for both our customers and partners alike. We are currently looking for an Accounts Payable Officer to join our vibrant Finance Team.   The role of the Accounts Payable officer...

  • Accounts Payable Officer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      At Ignite Travel Group, our goal is to ignite a passion to experience the world through curated holiday packages. We are destination expert and hand-selected the best inclusions for both our customers and partners alike. We are currently looking for an Accounts Payable Officer to join our vibrant Finance Team.   The role of the Accounts Payable officer...

  • ServiceNow Engineer

    1 month ago

    Queensland, Australia Flight Centre Alumni Full time

        Hello, Hej, 你好, Salut! At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!  Are you a driven individual who is obsessed with creating a difference. Whilst we reimagine our business,...

  • ServiceNow Engineer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

        Hello, Hej, 你好, Salut! At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!  Are you a driven individual who is obsessed with creating a difference. Whilst we reimagine our business,...

  • HR Coordinator

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

    Life at FCTG  Since our beginning, our vision has always been to "open up the world for those who want to see." As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves "Flighties").   We offer...

  • HR Coordinator

    4 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

    Life at FCTG  Since our beginning, our vision has always been to "open up the world for those who want to see." As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves "Flighties").   We offer...

  • Site Reliability Engineer

    3 weeks ago

    Queensland, Australia Flight Centre Alumni Full time

      Hello, Hej, 你好, Salut!      At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!   We are looking for a Site Reliability Engineer (SRE) to join our Supply PM&E division. In this role,...

  • Site Reliability Engineer

    2 months ago

    Queensland, Australia Flight Centre Alumni Full time

      Hello, Hej, 你好, Salut!      At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!   We are looking for a Site Reliability Engineer (SRE) to join our Supply PM&E division. In this role,...